Service Enquiry

RAK Customs Department

Address : Electricity Road
P.O.Box : 8
EGA : +97172337551
Phone : +97172333733
Fax : +97172330233

Aawin eService

Aawin Eservice; aims to activate the community contribution with the government that is represented by RAK Customs Department. This service provides a facility for any individual to report a smuggling case against offences related to the Customs Department or its provided services. The individual can fill in the report and upload the supporting documents and photographs in order to lodge a case. Email and SMS notifications will be sent to the user as a reference of his submission.

  1. Would you like to serve Ras Al Khimah?
  2. Do you have any information about illegal customs offences?
  3. Are you interested in a decent reward?

So, help us to protect Ras Al Khimah and we guarantee you the confidentiality of any actions taken.


Start Service
Work flow
Step 1:

Login as a registered user or use the service directly as anonymous and click the service link from home page.

Step 2:

Enter all required fields and submit the form.
You can support your report by uploading attachments like images and documents

Step 3:

Submit the form and you will receive SMS / mail confirmation about the Report with Reference number.